Terms of Service

You must create an account to use the Service. By creating an account, you represent and warrant that:

• You are at least 18 years of age. The Service is not directed to individuals under the age of 18, and we do not knowingly permit persons under 18 to create accounts or use the Service.
• You have the legal capacity to enter into a binding contract.
• All information you provide during registration is accurate, current, and complete.
• You will maintain the accuracy of such information and keep your login credentials confidential.
• You are solely responsible for all activity that occurs under your account.

If we discover or have reason to believe that an account is held by a person under 18, we reserve the right to immediately suspend or terminate that account without notice.

• The Service offers free and paid subscription plans. Paid plans are billed monthly or annually as selected at checkout.
• Subscription payments are processed through Stripe. By subscribing to a paid plan, you authorize recurring charges to your payment method. Affiliate commission payouts are processed separately via Wise or PayPal.
• Annual plan subscribers receive their full credit allotment (12 months of credits) upfront at the time of purchase.
• Credits included in your subscription plan do not roll over between billing cycles. Credits from one-time packs last 90 days from purchase; unused pack credits are removed after that period.
• You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. Access continues until that date.
• We reserve the right to change pricing with 30 days' notice. Existing subscribers will be notified before any price changes take effect on their next renewal.

7-Day Refund Window — Zero Usage. Purchases are non-refundable except when both of the following conditions are met:

• Your refund request is submitted within 7 calendar days of the original charge date.
• Zero purchased seconds have been spent from the Genjutsu Time purchase you want refunded. Regular credits and other time purchases are separate. For credit-based purchases, zero credits must have been used on your account since the charge, including free-tier generations and other credit-consuming actions. For AI Influencer leases, there must have been zero usage of the lease.

To request a voluntary monetary refund, contact us at support@kyvora.ai with your account email and the charge date. Eligible refunds are processed within 5–10 business days to the original payment method; submitting a request does not automatically issue a refund.

Outside this seven-day window, or after usage as described above, purchases are final and non-refundable under this voluntary refund policy.

• Annual plans: The 7-day/zero-credits rule applies. After 7 days or after any credit use, the full annual payment is non-refundable regardless of how much of the year remains.
• One-time credit packs: Non-refundable once any credit from the pack has been used, regardless of the 7-day window.
• AI Influencer leases: The same seven-day, zero-usage rule applies. Activation and access to Influencer Studio alone do not remove refund eligibility.
• Genjutsu Time: A voluntary monetary refund is available only for a request within seven calendar days of purchase with zero purchased seconds spent. Successful monetary refunds remove the corresponding time entitlement; a partial monetary refund removes a proportional share of the original purchased seconds, rounded up. This reconciliation does not offer proportional voluntary refunds after usage. The same rules apply to other dedicated model-time packs.
• Bank disputes involving Genjutsu Time: A bank dispute is separate from a voluntary refund request. While a dispute is open or under review, all unused time from that purchase is held and cannot be spent. Once all disputes on the purchase close in your favor or without a loss, the hold is released with the original expiry unchanged. A lost dispute permanently revokes that purchase's time. Other purchases and regular credits are unaffected. This also applies to other dedicated model-time packs.
• Failed Genjutsu generations: Automatic returns of reserved time are not monetary refunds. Returned seconds stay in their original purchase lots and resolution, with the original expiry unchanged. Dispute holds and monetary revocations still apply; a failed generation cannot restore revoked time or make held time spendable. Other dedicated model-time packs follow the same rule and remain locked to the purchased model and quality.

By completing a purchase you acknowledge that you have read and agree to this refund policy. Please contact support@kyvora.ai first so we can help resolve payment issues. This voluntary refund policy does not replace your bank's dispute process or any rights required by applicable law.

Genjutsu Time and Seedance Time are one-time purchases. Unused seconds expire 90 days after their purchase date. Each Seedance Time purchase is usable only for the exact Seedance model and quality selected at checkout; Genjutsu Time is usable only for Genjutsu renders at the purchased resolution.

Seconds returned automatically after a failed generation stay in their original purchase lot and keep that lot’s original expiration date. Additional purchases and failed-generation returns do not extend the expiration date of an existing purchase. Voluntary refunds and bank disputes are governed separately by the refund rules above.

You agree not to use the Service to:

• Generate, upload, transmit, or distribute any content that is illegal under applicable federal, state, or local law.
• Generate content that is harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Generate content that infringes on any third party's intellectual property, publicity, or privacy rights.
• Create deepfakes or misleading content intended to deceive or defraud.
• Attempt to reverse-engineer, decompile, or extract the underlying AI models or algorithms.
• Use automated scripts, bots, or scrapers to access the Service beyond its intended API usage.
• Resell, sublicense, or redistribute access to the Service without our written consent.
• Circumvent or attempt to circumvent usage limits, credit systems, safety filters, or security measures.
• Submit prompts, inputs, or reference materials designed to bypass, confuse, or manipulate the Service's content screening systems.

The following categories of content are absolutely prohibited, regardless of the user's stated intent, creative framing, or fictional context. Violation of this section will result in immediate account termination, preservation of all available identifying information, and referral to law enforcement.

• Child Sexual Abuse Material (CSAM): Any content — including AI-generated, photorealistic, animated, illustrated, or text-described content — that sexually exploits or depicts minors (persons under 18 years of age) is strictly prohibited. This prohibition is absolute and applies regardless of whether the depicted individual is real or fictional. The production, distribution, receipt, or possession of such material is a federal crime under 18 U.S.C. §§ 2252 and 2252A (the PROTECT Act of 2003), punishable by mandatory minimum sentences and lifetime sex offender registration. We report all known or suspected violations to the National Center for Missing and Exploited Children (NCMEC) CyberTipline as required by 18 U.S.C. § 2258A, and cooperate fully with law enforcement investigations.
• Non-Consensual Intimate Imagery: Generating or distributing sexually explicit depictions of real, identifiable individuals without their documented consent is prohibited. This includes deepfake intimate imagery, which may constitute a crime under applicable state and federal law.
• Content Involving Real Minors: Uploading, submitting, or referencing any photograph, video, or other depiction of a real minor (person under 18) for the purpose of generating any content through the Service is strictly prohibited.

You represent and warrant that any reference image, prompt, or input you submit does not depict a minor in any sexual, exploitative, or inappropriate context. You further represent that you have the legal right and authority to submit any reference materials you provide.

To report content that violates these Terms — including suspected CSAM or non-consensual intimate imagery — contact us immediately at abuse@kyvora.ai. We take all reports seriously and respond promptly.

DMCA Notice: If you believe that content accessible through the Service infringes your copyright, you may submit a written notice under the Digital Millennium Copyright Act (17 U.S.C. § 512) to legal@kyvora.ai. Your notice must include: (1) a physical or electronic signature of the copyright owner; (2) identification of the allegedly infringing material; (3) your contact information; (4) a statement of good faith belief that the use is not authorized; and (5) a statement, under penalty of perjury, that the information in the notice is accurate.

Pursuant to 17 U.S.C. § 512(c), we will act expeditiously to remove or disable access to material identified in a valid DMCA notice. We reserve the right to terminate accounts of repeat infringers.

• Your Content: As between you and Kyvora, you retain ownership of your uploaded original content, including your original characters, and own the content you create and download. Kyvora claims no copyright in your creations. You retain personal and commercial-use rights to lawful outputs after cancellation or leaving the Service. These rights remain subject to applicable law and third-party rights; not every AI output is copyrightable. A premade marketplace persona is separately licensed, not sold as a transfer of its underlying copyright.
• Character Leases: A character lease is an exclusive character-use license for its paid term, not permanent ownership or a transfer of copyright. Scheduled cancellation preserves exclusivity and character-use rights through the end of the paid lease period. After the paid lease ends, your exclusivity and rights to create new content using that character end. The character is relisted, and another customer may license the same face and create content with it. Ending a lease does not technically recall or delete files you have downloaded.
• Studio Creation Access: A Free account can buy a persona license and create with that licensed persona in Influencer Studio using available credits; a separate paid Kyvora plan is not required. Paid-plan customers may also create without a persona. Generation always uses credits. An active character lease is also required when making new content with that leased character.
• Existing Buyers: This clarification does not retroactively restrict rights granted under terms already accepted by existing buyers. Those accepted terms and applicable law continue to govern their purchases and outputs.
• No Guarantees of Uniqueness: AI-generated content may be similar to content generated for other users. We do not guarantee that outputs are unique or original.
• Our Platform: All rights, title, and interest in the Kyvora platform, brand, design, code, and documentation remain the exclusive property of Hyper Results, LLC.

Kyvora provides generative AI tools. We do not pre-screen, review, or endorse the content that users choose to generate. You are solely and exclusively responsible for: (a) the prompts, inputs, and reference materials you submit; (b) the content you generate through the Service; and (c) any use you make of that content.

Nothing in these Terms limits our right — or legal obligation — to preserve and report evidence of illegal content to law enforcement authorities.

• General inquiries: support@kyvora.ai
• Abuse & prohibited content reports: abuse@kyvora.ai
• Legal / DMCA notices: legal@kyvora.ai