Privacy Policy

    Effective: May 4, 2026

    1. Introduction

    Hyper Results, LLC ("Company," "we," "us," or "our") operates Kyvora (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Kyvora, you consent to the practices described in this policy.

    2. Information We Collect

    Information You Provide:

    • Account Data: Name, email address, and password when you create an account.
    • Payment Data: Billing information processed securely through Stripe. We do not store your full credit card number on our servers.
    • Content Data: Prompts, inputs, and preferences you provide when using our AI workflows.
    • Communications: Messages you send to our support team.

    Information Collected Automatically:

    • Usage Data: Pages visited, features used, generation counts, timestamps, and session duration.
    • Device Data: Browser type, operating system, IP address, and device identifiers.
    • Cookies: We use essential cookies for authentication and session management, and analytics cookies to improve the Service.

    3. How We Use Your Information

    • To provide, operate, and maintain the Service.
    • To process transactions and manage your subscription.
    • To enforce usage limits and prevent abuse.
    • To send transactional emails (account confirmations, billing receipts, security alerts).
    • To improve the Service through aggregated, anonymized analytics.
    • To respond to support requests and communicate updates.
    • To comply with legal obligations.

    When you create an account, we may email you about Kyvora product updates, tips, and offers where permitted by applicable law. Where consent is required, we will obtain it before sending marketing emails. You can unsubscribe from marketing emails at any time using the link in each email. Essential account, billing, and security emails are separate.

    4. How We Share Your Information

    We do not sell your personal information. We may share information with:

    • Service Providers: Third parties that help us operate (e.g., Stripe for subscription billing, Supabase for authentication and data storage, Google and OpenAI for AI processing, Rewardful for affiliate tracking). Note: affiliate payouts are processed separately via Wise or PayPal, not Stripe.
    • Legal Compliance: When required by law, regulation, legal process, or governmental request.
    • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

    5. AI-Generated Content & Data

    • Prompts you submit are processed by third-party AI models to generate content. These providers may process your inputs in accordance with their own privacy policies.
    • We do not use your individual prompts or generated content to train our own AI models.
    • Generated content may be stored in your account for your access. You may delete your saved flows and history at any time.

    6. Data Security

    We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication, server-side access controls, and regular security reviews. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

    7. Data Retention

    We retain your account data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention, financial records). Anonymized, aggregated data may be retained indefinitely.

    8. Your Rights

    Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you.
    • Request correction of inaccurate data.
    • Request deletion of your data ("right to be forgotten").
    • Object to or restrict certain processing of your data.
    • Request data portability.
    • Withdraw consent at any time (where processing is based on consent).

    To exercise any of these rights, contact us at support@kyvora.ai.

    9. Children's Privacy

    The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will take steps to delete it promptly.

    10. Third-Party Links

    The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing them with your information.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use after changes take effect constitutes acceptance of the updated policy.

    12. Contact Us

    For questions or concerns about this Privacy Policy, contact us at support@kyvora.ai.

    Hyper Results, LLC
    support@kyvora.ai